Ministry enforces new rule mandating price visibility both in physical stores and online
TDT | Manama
The Daily Tribune - www.newsofbahrain.com
Tired of hidden prices and awkward cashier moments? The Ministry of Industry and Commerce has taken decisive action to safeguard shoppers.
In response to widespread consumer frustration over unclear pricing and uncomfortable checkout situations, the Ministry has mandated that all prices must be clearly displayed not only in physical stores but also on social media pages and websites.
This new rule aims to eliminate hidden fees and avoid any surprises at checkout. Rest assured, signs stating “no returns or exchanges” are strictly prohibited.
Additionally, when goods are showcased online, customers have a legal period of 15 days from the date of receipt to inspect the product, as stipulated by Law No. 35 of 2012 regarding consumer protection.
Forbidden
It is also forbidden to display phrases like “sold goods are not returnable or exchangeable” on sales pages.
The Ministry emphasized that price advertising requirements extend beyond physical stores to include social media pages and online store websites. The Ministry is on your side!
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