Hygiene headache : Cleanliness complaints across Kingdom top list in May’s ‘Tawasul’ reports

Mohammed Darwish

TDT | Manama

The Daily Tribune - www.newsofbahrain.com

Cleanliness has emerged as the top issue reported through the “Tawasul” citizen feedback system as of May 2024. The system recorded 471 cleanliness-related complaints, representing 51% of the 938 total complaints and inquiries received.

The Northern Governorate Municipality had the highest number of these complaints, with 406 in total. Other prevalent issues included rainwater accumulation, abandoned vehicles, construction debris, and sanitation concerns. Complaints about inspection and supervision ranked second, with 123 reports (14% of the total). Concerns related to municipal fees and charges followed, making up 10% of the complaints with 93 reports.

In the Capital Municipality, improper waste disposal was the most frequent complaint, with 39 reports. Concerns about public markets and waste bin placements were relatively rare, receiving only three complaints each. Inquiries Overall, the Capital Municipality recorded 189 complaints and 37 inquiries across all categories. Muharraq Municipality saw municipal fees as the primary concern, with 38 complaints and inquiries. Sanitation issues and housing certificate inquiries were less common, averaging three per category. Muharraq had a total of 109 complaints, including 35 inquiries. The Northern Governorate Municipality, which led in total complaints, had 406 in total, including 34 inquiries.