Interior Minister Inaugurates NPRA Outstanding Service Centre to Enhance Citizen and Resident Services

The inauguration ceremony was attended by the Undersecretary for Nationality, Passports and Residence Affairs, Shaikh Hisham bin Abdulrahman Al Khalifa, and other senior officials.

State-of-the-Art Services and Facilities

The new service center is equipped with cutting-edge technology and systems to enhance operational efficiency. Staffed by highly skilled professionals, the center ensures the prompt processing of applications while maintaining the highest standards of accuracy and quality.

Key services offered include:

Quick processing of passports: Issuing and replacing passports, as well as issuing passports for newborns, all within two hours. Expanded services: Future offerings will include visa issuance, residency permits, and handling inquiries. The center is designed to streamline services for citizens and residents, ensuring a seamless and efficient experience.

Showcasing Bahraini Passport’s Legacy

During the event, HE the Interior Minister reviewed historical documents showcasing the evolution of the Bahraini passport, culminating in the launch of the e-passport. The e-passport, recognized globally for its advanced design and security features, has received multiple international awards.

Commitment to Excellence

HE the Interior Minister emphasized the importance of aligning services with strategic goals and applying competency and quality standards. He affirmed the government's commitment to continuously develop and modernize processes to meet the evolving needs of citizens and residents.

He also underlined the significance of leveraging modern technology to enhance service delivery, evaluating service standards regularly, and ensuring an integrated approach to performance.

The inauguration of the Outstanding Service Centre reflects Bahrain's dedication to advancing public service sectors and reinforcing the government action plan to achieve sustainable progress and excellence.