Technical Glitch Delays Pension Payments, MP Calls for Urgent Reforms

TDT | Manama

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Pension disbursements are facing unexpected delays due to a malfunctioning electronic system at the Social Insurance Organisation (SIO). The technical issue has forced staff to revert to manual data entry, resulting in slower processing of funeral allowances and pension payments, according to MP Abdulla Al Rumaihi, who is calling for urgent reforms to address the situation.

In his explanatory memorandum, Al Rumaihi criticised the new system, stating that it has caused significant disruptions, unlike the previous system, which operated without any issues. He questioned the decision to replace a reliable platform with one that has caused widespread problems, particularly highlighting the additional financial strain on families already coping with the loss of a loved one.

Al Rumaihi stressed the need for immediate intervention, urging the SIO to implement a long-term solution to restore stability. "A lasting fix is crucial to avoid further failures, enhance administrative efficiency, and ensure the public’s needs are met," he added.

The proposal also called for timely pension payments to safeguard contributors’ rights and alleviate financial pressures on families during challenging times. It emphasized the SIO's responsibility to maintain consistent operations for the benefit of those relying on its services. Concluding his statement, Al Rumaihi urged the authorities to stabilise the system without delay, stressing that its smooth functioning is vital to Bahrain’s social welfare framework.