Silah Gulf to generate more jobs, says CEO

Manama : Silah Gulf would create 1500 jobs in next three years to become one of the largest 10 companies which employ Bahrainis, announced Silah Gulf Chairman Mohammed Ali AlQaed in a press conference yesterday.

AlQaed also said that the company is looking forward to expand regionally in the Kingdom of Saudi Arabia, Qatar and Kuwait by providing services to the private and public sectors in these countries as well as creating job opportunities to the GCC citizens. The company which began operation in 2010 currently employs 800 employees. 

Silah Gulf, according to AlQaed, has exceeded its first performance indicator, which aims at employing 250 employees by reaching over 500 employees with the end of the fifth year; together with 800 employees during six years. 

Announcing that Silah Gulf has succeeded in achieving all its Key Performance Indicators (KPIs), which have been launched since its establishment, AlQaed said the company has also contributed in supplying the labour market with 700 trained employees to become one of the largest 20 companies that employ Bahrainis during a record period of only six years.

Bahrainization amounted to 70 per cent in the company, where more than 95pc is within the National Contact Centre. The number of staff has reached up to 809 employees with 70pc being males and 30pc females, where females represent a percentage of 50pc amongst the executive management positions. 

“Furthermore, it will spend every effort in training larger numbers for the purpose of supplying the Bahraini market with qualified national workforce within the contact centre service sector and BPO – such initiative will contribute in developing the economic drive in the sector going in line with Bahrain’s Economic Vision 2030,” he added.  Silah is specialized in operating and managing contact centres as well as the Business Processes Outsourcing (BPO)

“The company was also capable of achieving other KPIs during the specified time period; as it was able to develop an electronic system with numerous channels that provide all the services. In addition, Silah has achieved in delivering integrated services for a group of entities under one roof, in order to reach financial independence from the shareholders, it has also effectively contributed in supporting the Economic Vision 2030 in establishing a regional BPO. Moreover, results of an EDB study of the sector has shown a steady growth of reaching a cumulative growth rate of 12.8pc during 2013-2020,” AlQaed said. 

CEO Ricardo Langwieder-Goerner showcased the nature of services that the company provides such as Consultancy, Sourcing, Technology and Training. He also presented a number of successful experiences with the company clients.