Beware of fraudulent calls promising prizes: Batelco

Manama : Batelco yesterday issued an alerted to its customers to be aware of fraudulent calls informing them that they have won a large sum of money. 

“Such calls, which are generated from a variety of Bahraini Fixed and Mobile numbers, are a constant occurrence these days,” a Batelco statement said.  

The statement further claims: “In these fraudulent calls, the callers are using Batelco’s name and advise customers that they have won a big cash prize and instructing them that they need to take action such as transfer a sum of money to a specified source in order to collect the prize. Additionally, the callers also ask for personal details such as bank account details and CPR numbers to arrange the payment.”

Batelco said it strongly advises its customers that these are “fraudulent calls and that it will never ask customers to provide banking details over the phone, by WhatsApp or any other application”.

The company has also urged customers to remain alert to fraudulent text messages or emails which promise prizes.

Batelco said it maintains a high professional process to contact its customers to inform them of winning a prize and thus the customer would always be invited to Batelco’s Hamala Headquarters or any Batelco Retail Shop to collect their prize in person.