‘Birth, death certificates’ by post

TDT | Manama

Now onwards, applicants of ‘Birth and Death certificates’ will receive the certificates in their mailboxes through Bahrain Post within 24 hours of applying. To avail the service, applicants should submit their requests either online via Bahrain.bh or physically at the Birth and Deaths Unit at the iGA’s headquarters in Isa Town.

In addition to the regular service delivery costs, a maximum additional delivery fee of BD1 is chargeable, regardless of the number of applications requested to the same delivery address. However, in case the delivery package is not received, recipients will be notified to contact their post offices to arrange for collection.

The arrangement follows an agreement between the iGA and the Ministry of Transportation & Telecommunication, represented by Bahrain Post, recently at iGA headquarters in Isa Town. The service is in line with iGA’s efforts to further improve its services and deliver them to the public in an efficient and timely manner.

iGA Chief Executive, Mohammed Ali Al Qaed and Bahrain Post Assistant Undersecretary, Shaikh Bader bin Khalifa Al Khalifa, signed the deal in the presence of senior officials from both parties. Commenting on the deal, Al Qaed said: “Partnerships with government entities are vitally important to us, particularly with organisations such as Bahrain Post, which is known for its extensive experience and an excellent reputation in postal service delivery in the Kingdom. This partnership aims to further improve customer satisfaction and the quality of services provided to the users, in line with iGA’s commitment to implementing government directives to enhancing its user experience by streamlining online transactions through a variety of channels, and reduce the need to physically visit service centres.”

Shaikh Bader Bahrain Post Assistant Undersecretary expressed his delight in signing the deal. He said, “We are happy to be signing this agreement with the iGA, which is in line with the Bahrain Post’s objective to work with ministries and governmental entities to raise the quality of service delivery in the Kingdom. We constantly look for new ways of cooperation with entities to better serve the public, raise develop quality standards, and contribute to achieving Bahrain’s economic vision.”