Nothing personal, only online

TDT | Manama

The general public here are advised to complete their transactions related to ID cards through National Portal ‘Bahrain.bh’ to help reduce the transmission of coronavirus (COVID-19).

In a statement, the Information & eGovernment Authority said the new decision is applicable to all services that do not require attendance in-person. Those services that require personal attendance can be carried out at Isa Town ID card centre branch and the Mina Salman branch.

However, delivery of the service requests will be made only through Bahrain Post. “Applicants visiting the ID Card centres in person will not receive the delivery of their request in any of the branches,” iGA statement confirmed.

It is important to note that appointments must be made in advance via the National Portal, bahrain.bh to visit Isa Town or Mina Salman ID centre.

iGA also urges everyone to contribute in the national campaign of staying home and being safe noting their services can be completed by visiting the National Portal, bahrain.bh.

Also, users can access the National Suggestion & Complaints System, Tawasul via the National Portal or download its app from Bahrain.bh/apps. For inquiries or assistance contact 80008001.

The latest move also follows an earlier announcement made by the Government executive committee, chaired by HRH Prince Salman bin Hamad Al Khalifa, the Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister, activating teleworking whenever possible.

Home-based working rule, Civil Service Bureau (CSB) President, Ahmed bin Zayed Al Zayed earlier said, applies to all public sector employee according to the level of emergency.