VIVA in deal with Awaya for comn cloud services

VIVA Bahrain has collaborated with Avaya, a business communications software, systems and services provider, to offer Unified Communications-as-a-Service (UCaaS) for businesses. 

VIVA Bahrain will host Avaya’s innovative Unified Communications, Video and Contact Centre solutions and make them available to enterprises in a cloud services model, enabling organisations to purchase the capacity and services they require, as and when needed, without large upfront costs. VIVA Bahrain will be offering Unified Communications-as-a-Service (UCaaS), Video as a service (VaaS) and Call Centre as a service (CCaaS). 

Ulaiyan Al Wetaid, VIVA CEO said, “Businesses in Bahrain are looking towards adopting ICT in their daily operations to boost their productivity, growth and drive transformation. At VIVA, we recognise how this is an important enabler of innovation that embraces new technology to help new products, services and processes.”

“Therefore, through our collaboration with Avaya, VIVA will be introducing first-of-its-kind unified communication solutions in the MENA region and Bahrain. With this, our business customers will be able to experience improved and streamlined access to their data through a consolidated process of IT systems and achieve their business outcomes, through high levels of services delivery.” 

“Enterprises will be able to get access to Avaya’s innovative technology solutions at prices that suit their needs, while benefiting from the reliability and expertise that industry leaders such as Avaya and VIVA Bahrain bring to the market place,” said Nidal Abou Ltaif, Avaya President, Asia Pacific, Middle East, Africa and EU.