iGA shares Bahrain’s experience with Turkmenistan

The Information & eGovernment Authority (iGA) received a delegation from Turkmenistan’s Ministry of Industry and Communication at its headquarters in Muharraq. The visit was in line with a Memorandum of Understanding (MoU) signed between the governments of the Kingdom of Bahrain and Turkmenistan relating to cooperation in eGovernment, which was signed during the visit of His Majesty King Hamad bin Isa Al Khalifa to the Republic of Turkmenistan last March.

The MoU allows for the sharing of the Kingdom’s experience in the field and further strengthening cooperation between the two countries. The delegation was received by iGA Chief Executive, Mohammed Ali AlQaed and other iGA senior management team members and officials. The delegation was given a presentation of Bahrain’s National eGovernment Strategy and its role in promoting the adoption of modern technology in the government sector, which contributes to improvements in the quality of its services and higher customer satisfaction.

The delegation also learned about major national projects, along with the National Suggestions and Complaints system (Tawasul), the move towards cloud computing, as well as iGA’s efforts in the fields of information security, radiocommunications, and statistics. The delegation was also introduced to Bahrain’s efforts to reengineer government services procedures so that they can accommodate the changing and increasing demands of citizens as well as public and private organizations. In addition, iGA showcased the Kingdom’s experience in the United Nations (UN) eGovernment Survey.

As per the MoU, the Kingdom of Bahrain, represented by iGA, will cooperate with the Republic of Turkmenistan, represented by its Ministry of Industry and Communication, to facilitate cooperation in fields of mutual interest, including policy, standards and eGovernment channels development; eGovernment applications; national statistics; telecommunications; and the development of UN eGovernment Survey indicators, among others.