MOTORCITY OPENS SPARE PARTS CENTRE IN MA’AMEER

DT News Network

Manama 

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Motorcity Holdings BSC, the sole distributor for a wide range of world class passenger vehicles, commercial vehicles and Industrial equipment in the Kingdom has opened a brand new Parts Distribution Centre in Ma’ameer, the company officials announced in a press conference. 

During the press conference held at the new facility, Brett Mommsen, General Manager After-Sales said, “Motorcity remains committed to expanding and improving its operations within the Kingdom. We are continuously working towards improving our customer service and now we are able to provide spare parts for over 16 franchises under one roof. This modern state of the art facility also provides our customers with a lounge, free Wi-Fi and refreshments while waiting for their parts delivery. Furthermore there is easy access and facilities for our paraplegic customers.”

The total area of this facility is 6000 Sq. metres and can accommodate over 75,000 line items. At present Motorcity Parts department stocks more than 43,000 line items for its Volvo, Citroen, SsangYong, Subaru, Chery, Luxgen, Denso, Isuzu, Hino, CMC, Tata- Daewoo, Daewoo, King long, Marshell, Hyundai earthmoving equipment and Kwanglim brands. The average parts availability provided to customers is greater than 90 per cent for service, maintenance and collision parts. This four story structure has two cargo lifts, which assist in transferring parts to locations on various floors. It also has two docking stations which facilitate fast and efficient loading and unloading of parts from containers. 

As the warehouse is temperature controlled to 25 degrees Celsius, the cool dust free environment greatly increases the warehouse staff productivity and assists in maintaining the quality of rubber components and other parts.

With this new facility Motorcity warehouse capacity has been doubled, with a considerable improvement in the parts delivery time due to centralised operations. The department is able to follow the concept of ‘’one part one location’’ as used by all principal suppliers. This facilitates efficient storage and faster delivery of parts to customers. Motorcity parts department has a team of more than 50 skilled professionals who all ensure fast efficient and reliable service to its
customers.  

The working hours are Saturday to Wednesday from 7am to 6pm and Thursday from 7am to 4pm. For enquiries call the new helpline on 17 706050, or emailmcity.parts@motorcity.com.bh or visit www.motorcity.com.bh