BisB rolls-out digital selfservice kiosks

TDT | Manama

Bahrain Islamic Bank (BisB) announced installing indigenously developed new self-service kiosks with advanced technology. The kiosks were developed by the bank’s employees at its Innovation Lab, a creative space at the Bank’s Headquarters dedicated to brainstorming.

Empowered by advanced technology, the lab, BisB said, enables it to test-pilot and develop innovative products and solutions for the financial sector.

The new kiosks, installed across all of the bank’s branches and Financial Malls and available 24/7, enable customers to open an account without the need for human intervention, issue prepaid and debit cards, update their personal information, as well as issue bank statements.

Chief Executive Officer of BisB, Hassan Amin Jarrar, said, “We are delighted to introduce the self-service kiosks, developed by the Bank’s inhouse team of local Bahraini talent from their extensive experience in Information Technology (IT). “Our ultimate goal at BisB is to simplify customers’ daily banking experience by providing them with the ability to perform a multitude of transactions independently so that they will no longer be forced to stand in a long queue simply to execute a routine transaction such as the issue of prepaid cards.”