Batelco introduces same-day home delivery

TDT | Manama

Batelco announced introducing a same-day Home Delivery service to support the community during the current period of shop closures and people staying at home. The service which started functioning yesterday will accept orders for devices and services through batelco.com, Batelco App, Live Chat and WhatsApp Sales. Orders placed before 11 am will be delivered on the same day, while orders placed after 11 am will be scheduled for next day delivery.

All orders will be delivered to the door by Batelco’s team using Batelco’s branded fleet of cars. Batelco said has precautionary measures in place for the Home Delivery service, in line with Ministry of Health guidelines such as limiting numbers in any location and encouraging social distancing.

Batelco said customers can manage their mobile and internet services, including package upgrades, prepaid refills and bill payments, and also get the necessary support for any enquiries, through Batelco’s support channels, such as batelco. com and Batelco App with both including quick links to complete transactions conveniently. Additionally, a Call Centre team (196) are available around the clock. A step-by-step animation is available on Batelco social media channels to help customers with the home delivery service.