Invita’s BPO solutions inspire achievement

TDT | Manama

The Daily Tribune – www.newsofbahrain.com

Invita Company, an ISO and PCI-DSS certified – a leading provider of Business Process Outsourcing (BPO) and Digital Transformation, is one of the region’s top (BPO) service provides.

Invita has been one of the first and largest private-sector Business Process Outsourcing (BPO) services provider and Omni-Channel Contact Center services provider in Bahrain.

The brand Invita represents a well-trained workforce equipped with the best that technology can offer, guided by years of experience and expertise to deliver the best results for the clients.

Invita’s focus has been to innovate to adapt and cater, to the ever-growing and evolving needs of Invita’s clients.

Invita works with clients having varying needs and sizes, across the domains of banking, insurance, regulatory, utilities, healthcare and logistics.

Invita designs the services which are the best fit for our client's particular needs, be it managing the inbound voice or video calls, emails, live-chats, direct messages, website assistance requests, managing campaigns and surveys or providing qualified resources to manage other business processes.

Invita team works, with clients to ensure seamless communication between them and their end customers.

Invita also works with clients to help them develop and manage their in-house contact centre operations with Invita’s cloud contact centre solution, a cost-effective option for having a directly managed full-option contact centre.

Invita also provides technical and operational guidance to make these projects a success.

The Head of BPO at Invita Charles Antony had this to add: “Our aim at Invita is to provide organizations with the best solutions, designed to optimize efficiency, productivity, growth and profitability.

We strive to excel on all frontiers by adapting methods on par with industry best practices.

Our long term relationships with our clients is a true testimony to the value we add to our clients.” If you are interested in adopting the latest technologies and expanding your business potentials, Invita is your guide.