Al Salam Bank opens first paperless & fully automated branch in Bahrain

TDT | Manama

The Daily Tribune – www.newsofbahrain.com

Al Salam Bank recently opened the first paperless branch in Bahrain, which provides automated banking services to clients. The opening ceremony was held in the presence of the Central Bank of Bahrain (CBB) representative, Khalid Al Hamad, Executive Director of Banking Supervision in addition to the Bank’s Board of Directors and Executive Management.

All banking transactions at the Hamala branch will be fully automated and paperless, in line with the latest Environmental, Social and Governance (ESG) policies being set into motion at a global level. This initiative will also be implemented at other branches of Al Salam Bank in the near future.

The new branch boasts an experienced team of professionals dedicated to serving clients, in addition to advanced electronic equipment and automated banking services, a self-service platform, instant deposit machines, and ATMs. This also marks the opening of the fourth Al Ruwad Banking Business Center, which offers services to affluent clients and Small and Medium Enterprises (SMEs); offering an exclusive banking experience and curated solutions, alongside distinctive benefits to support their long-term financial success.

The opening of the paperless and fully automated branch falls under the Bank’s guiding principle ‘Enchant Our Clients’ and in line with the Bank’s guiding principle ‘Be Digitally Native’.

Group Chief Executive Officer (CEO) of Al Salam Bank, Rafik Nayed, commented, “We are incredibly proud to have opened the first paperless branch in Bahrain which provides a seamless experience powered by automated processes, which facilitates and expedites our valued clients’ banking transactions.”

The Bank’s Deputy CEO of Banking, Anwar Murad, added, “At Al Salam Bank, we are committed to elevating our network of branches, as part of our digital transformation roadmap, which includes the launch of the virtual branch and banking services through WhatsApp, a chatbot on the website, in addition to the launch of Al Salam Bank’s mobile application.

Through these endeavours, we look forward to facilitating clients’ access to our services, either by visiting our branches or by using our digital services.” Alongside a comprehensive suite of Shari’a-compliant banking products and services provided through its network of 10 branches and 27 ATMs, Al Salam Bank’s Hamala branch will enable the Bank to continue to serve retail banking, affluent banking and SME clients segments alike in a strategic location within a vital and upand-coming area in Bahrain.

Al Salam Bank’s Hamala branch is open 5 days a week from Sunday to Thursday. The Bank’s clients also have the luxury of accessing the self-service platform, ATMs and instant deposit 24/7, seven days a week.