Silah Gulf achieves ISO 27001 for Information Security

TDT | Manama           

The Daily Tribune – www.newsofbahrain.com

Silah, Bahrain’s premium, multi-award-winning customer experience solutions provider yesterday announced it has earned the International Organization for Standardization (ISO) 27001 certification, in the Information Security Management System (ISMS) category, further strengthening its commitment to privacy and data security.

ISO 27001 is an internationally recognised information security management standard and code of practice that is in line with industry leading best practices.

“As a result of earning the prestigious ISO 27001 certification, we can ensure that any personal data we process on behalf of our customers is handled in compliance with Bahrain’s PDPL and Europe’s GDPR requirements, as well as international data privacy regulations.

Achieving this milestone has validated our efforts to utilise industry best practices in driving innovation to deliver complete, end-to-end customer experience solutions for our clients.” said Feras Ahmed, CEO of Silah Gulf Silah offers a full breadth of services including advising companies transforming their customer experience infrastructure, providing specialist training and certification, deploying high-tech solutions, as well as handling the running of the entire customer service operations.

The scope of the certification covers a broad range of Silah’s innovative product offerings including the Contact Centre Management and Silah CX Technology Solution.