ila Bank wins two honours at the IBSi NeoChallenger Bank Awards

TDT | Manama                       

The Daily Tribune – www.newsofbahrain.com    

ila Bank, the digital mobile-only brainchild of Bank ABC, has won the ‘Leading Digital Bank in the Middle East’ and the ‘Leading Digital Bank in the Consumer Banking Segment’, at the IBS Intelligence NeoChallenger Bank Awards 2022.

ila was honoured for delivering a new way of banking through its agile customer-driven innovation approach, leveraging the Cloud. The digital bank, along with its technology supplier Amazon Web Services (AWS) , emerged victorious in both categories in recognition of ila’s excellence in driving customer impact through innovative use of emerging technologies.

This followed IBSi’s assessment of over 100 technology implementations by Neo, Challenger and Digital Banks from 34 countries worldwide. ila Bank Bahrain CEO, Mohamed Al Maraj said: “This win further bolsters our ambitions and reaffirms our success in enriching the consumer banking experience.”

ila said it was commended for its seamless customer experience journey; innovation in offering and continuous deployment of tailored products; implementation excellence as a result of its agile methodology and speed-to-market; and profound customer and programme impact.

Nikhil Gokhale, Head of Research at IBS intelligence said, “ila’s cloud-based digital platform enabled it to launch several market-first saving solutions in the Middle East such as ‘Jamiyah,’ automating a regional community saving tradition, an accelerated onboarding process, and innovative payment features, including ‘Transfer by mobile number’.”