Widow asked to get court order for Apple password

Peggy Bush asked her daughter to call Apple to retrieve the password after a card game app she liked stopped working after her husband David's death from lung cancer in August.

 She says she was told that unless the family wanted to start a new Apple ID account and re-purchase everything, they needed a court order to find out the password.

 The 72-year-old, from Victoria, Canada, said: "I just had the iPad. I didn't realise he had a specific password I should have known about … It was too confusing to me ... It just never crossed my mind."

 Her daughter Donna said Apple's demand for a court order was "ridiculous".

 "I said that was ridiculous, because we've been able to transfer the title of the house, we've been able to transfer the car, all these things, just using a notarised death certificate and the will."

 Peggy added: "I could get the pensions, I could get benefits, I could get all kinds of things from the federal government and the other government. But from Apple, I couldn't even get a silly password. It's nonsense."

 Apple's terms and conditions state that accounts can be deleted, but not recovered, after a person's death.

 The agreement says: "Unless otherwise required by law, you agree that your account is non-transferable and that any rights to your Apple ID or content within your account terminate upon your death.

 "Upon receipt of a copy of a death certificate your Account may be terminated and all Content within your Account deleted."

 However on this occasion Apple backed down, agreeing to grant her access to the account without a court order.

(Sky news)