Gulf Air gets 5 Star rating at APEX second year in a row

TDT | Manama

The Daily Tribune – www.newsofbahrain.com

Gulf Air received APEX Five Star Major Official Airline Rating at the APEX EXPO held in-person between 30 November and 2 December 2021, for the second consecutive year in a row.

The rating, based solely on certified passengers’ feedback, comes as a testament to the success of Gulf Air’s boutique strategy and developments in its products and services since the launch of the recent brand refresh and fleet modernisation programme.

The airline earned its FourStar Major Official Airline rating in 2019 and 2020.

The airline was awarded the five-star rating and maintained it throughout 2021 for the 2022 rating.

APEX EXPO was the first major in-person industry event of 2021 and the most comprehensive industry marketplace where airline CEOs, executives and decision-makers shared unique insight and met with more than 300 exhibitors.

Gulf Air Acting Chief Executive Officer, Captain Waleed AlAlawi, said: “2021 was a big year for us; we’ve resumed flights to several destinations, upgraded frequencies, introduced seasonal summer destinations and introduced boutique charter services.

Now, we can end the year on a high note as we receive 5 Star Major Official Airline Rating from APEX for the second time around.”

“This rating is not decided by panellists or industry professionals, it is decided by actual passengers who flew on Gulf Air during the past year, hence we feel very proud about it.

I thank our passengers and I thank our entire workforce and their hard work to make this happen again,” he added.